Returns & Exchanges

At Naturali, we want you to love your organic beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day hassle-free return window for all products in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your Naturali account and visit your order history to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Pack with Care

  Securely place the items in their original packaging, ensuring all protective seals are intact to qualify for a full refund or exchange.

• 3.
  Ship Your Package

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return for quality assurance, we will process your refund back to your original payment method within 5-7 business days.